What is AliExpress?
AliExpress is one of the most used website worldwide for Shopping Online from China. It also holds the record of U$ 9.3 Billion sales online in 24 Hours. It has secure terms and services. You can not be looted by scams out there easily.
If you buy something and do not get it, Then a claim will make seller refund your money or increase delivery time.
Before buying just make sure you are buying from a well known company. Check the ratings of your seller company before shopping as they tell you the whole story about it.
How Scammers try to Scam you Via AliExpress?
Scammers always try to find new ways to earn money. We have found a new type of scam which is earning lot of products from AliExpress and money.
I ordered some products from AliExpress. I received all the products which were sent to me through China Post with a tracking number.
China post's tracking number works only from Port to Port. Which means it will just tell you if your product has arrived from China to your country.
Some sellers sent me my products Via Yanwen courier service. Tracking number provided also worked from Port to Port.
My Tracking ended on 5th May 2015 saying
| 2015-05-27 00:00 | Pakistan Arrive at Pakistan Airport-(Yanwen's Track End) |
Reporting such issues
When i reported this to Customs they told me that i should report it to sender, and tell seller to report them. I did as they told me.
I also had the benefit of having some relatives in the Customs. Customs tried to track my parcel and luckily they found it. But it was not on my name. It was for some one else who also ordered something from AliExpress. That person got his products but now me because i was issued his tracking number.
It was not the first time i faced this problem with Yanwen. I have lost many products that were send through them.
Customs told me that the seller or shipping service provider is scamming. They are issuing same Tracking number on different products that are being sent to same country to show it legit.
They will send a Parcel to Pakistan with a working tracking number and give it to other Pakistani's as well whose product they will hold or lets say actually use like robbery.
Result of the claim
I kept silent and later just asked the seller to Refund me my money as i did not received the parcel.
They did refund me my money without hesitation but also asked me that if i receive it later then i should honestly repay them and i agreed upon this demand.
This also showed that the sellers are being loyal and the actual culprit are the local shipping companies or lets say specific people working in that company. They are just keeping our products and even taking money for it in the name of shipping charges.
The people that are being looted are the sellers and this scam is working in an intelligent way for them because tracking will say the product has been sent to the country and it is lost there.
Request to AliBaba
AliExpress should find a solution to this problem asap and i prefer they get involved in shipping the products them self as the CEO of AliBaba also has logistic service company.
If you are buying something costly then go with DHL, Fedex courier services even if you have to pay a bit higher for them or at least go with China Post with Tracking number which is provided on the spot.
Sometimes the seller will ask you for a little fees of 1 or 2 dollar for the tracking number of China Post and i will prefer that as i have never lost a China Post parcel with tracking.
I was also told by the seller that some local companies do not give tracking number on the spot, they just tell you that they will SMS or email them later which i think is also the first step they take to scam sellers.
I hope my experience and article will help AliExpress improve its service.
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